Many small businesses and restaurants live and die by their online reviews, especially since smartphones are more popular than ever before.
Those reviews can sometimes be what tips a customer toward (or away from) business.
One man in Alaska recently tried to wield the power of his online review in a negative way.
The man was angry because his server wore a shirt that reads, “Don’t be racist.” So he decided to leave the restaurant a negative review.
The review had an immediate consequence: the server was no longer allowed to wear the shirt to work.
Someone complained about me wearing my favorite shirt today on our Facebook page, now I can’t wear it at work anymore :.( pic.twitter.com/3Ssnl9hPDc
— ⚕ (@bryantinak) June 17, 2020
But then, people started flocking to the restaurant’s Facebook page and roasting the guy’s review. The server, Bryan, said the situation changed.
Talked to my bosses. They were upset at the customer for making an absurd complaint. I misunderstood the upset (we were in the middle of a rush) as being directed at me. They have no problem with me wearing the shirt and actually urge me to continue to if I wish to do so.
— ⚕ (@bryantinak) June 18, 2020
Happily, the restaurant changed its tune and decided to buy all of its employees their own “Don’t be racist” shirts.
Final update: So many people direct messaged the guy that he deleted his bad review. I will continue wearing my plethora of anti-racism/homophobia/colonization/etc shirts and we ended up getting a lot of positive reviews about how my bosses handled everything. Game, set, match.
— ⚕ (@bryantinak) June 19, 2020
Bryan even said he’d post a group photo once everyone has their own shirts.
I guess I said “final update” but there is more. My bosses are ordering a bunch of the shirts so that everyone in the restaurant can have one. Stay tuned for a group pic in a few weeks when they come in 😍😛
— ⚕ (@bryantinak) June 19, 2020
And he shared the link to the store where he bought the shirt in the first place.
The shirt^^
— ⚕ (@bryantinak) June 19, 2020
A lot of people pointed out that the phrase “don’t be racist” isn’t even that dramatic (or it shouldn’t be).
It’s just about being a decent person.
https://twitter.com/addiec_/status/1273404151746064384
As one person pointed out, telling other people to treat their fellow humans with basic dignity doesn’t have to be controversial.
https://twitter.com/sydneyasplund/status/1273403420251045888
Others noted that the shirt is polite and even professional.
https://twitter.com/astro_ashley11/status/1274118332568997894
Some people messaged the man who left the negative review in the first place.
https://twitter.com/dopabrine/status/1274072417363689485
Because people honestly couldn’t believe it…
I had to get in on it😂😂✊🏾 pic.twitter.com/wbZfWenHYd
— Jay🇦🇴🇿🇦 (@Ja_denKR) June 18, 2020
Happily, it seems like the situation has resolved itself.
Can you believe that story? Don’t forget to share this post with your friends, and let us know what you think about it in the comments!