Man…waiters and waitresses really have to put up with a lot of bullsh*t, don’t they?
The folks who work in the back of the house in restaurants have their own sets of problems, but those who are out front and center have to deal with all the drama from customers…and you better believe that there is plenty of it.
A waitress shared a story on Reddit’s “Am I the *sshole?” page about dealing with certain customers that frankly sounds like kind of a nightmare.
Let’s take a look.
AITA for refusing to return a tip AND telling a couple that I don’t have time to play mediator?
“I’m a 22 year old, female waitress at Texas Roadhouse. This is one of my two jobs to put myself through college. Most days are fine but other days are a living hell.
Yesterday I was assigned a table that had a husband, wife and what appeared to be a teenage daughter (maybe 17). Everything was going smooth at first and the wife ordered a margarita. The husband then tried ordering a beer. The wife instantly lost her noodles and said “Uh, no. He will not have a beer. He will have a water.”
She then turned to him and said something along the lines of him not needing to drink because he was driving. He said no, the daughter could drive. It was childish.
Anyways, he keeps telling me he wants a beer. She keeps telling me no. In this industry, situations like this are a lose/lose for waitresses. If I get him the beer, wife wont tip. If I dont get him the beer, he wont tip. D*mned if I do, d*mned if I dont. So while they were arguing AT me, I said “Listen, I really dont have time to play mediator here.”
They went silent. I went and got both of them their alcohol. Daughter gives me an apologetic look upon my return, presumably because her mother was acting batsh*t crazy upon seeing me bring a beer in tow.
Flash forward to after their meals. Husband has had 2 beers at this point. Wife has stopped drinking and glares at me everytime I return. Wife and daughter go to the car while husband pays. Husband drops me a $40 tip on a $68 tab. I told him I couldnt accept it. He insisted. Eventually I pocketed it.
Wife comes in an hour or so later demanding that I give her the $40 her husband gave me, stating that I was a terrible host and went against her and I dknt deserve a tip.
She got my manager involved who said “She is not obligated to give you her tip. You left the restaurant and the tip has already been processed. Have a nice night.” She was fuming, screaming at me about how much of an AH I was for supplying her husband alcohol after she said no.
Other guests started chiming in saying that she was being ignorant and that I was doing my job, which is to provide guests with what they want and said that it wasnt MY fault that she was a controlling wife. She storms out.
Given the fact that I was put on the spot like that, I feel insanely guilty. AITA?”
And here’s what people had to say about her story.
One person brought up how bad they feel for the couple’s child.
Another person said the woman did the exact right thing in this strange situation.
This individual said there is absolutely no way the woman was wrong in this situation.
And this person pointed out that she was just doing her job and that she didn’t do anything wrong.
Finally, this Reddit user said that they also feel sorry for the husband in this situation.
The wife sounds like a real treat, huh…?
Now we want to hear from all the readers out there.
Tell us what you think about this situation in the comments.
We look forward to it!